Returns & Exchanges Policy
At HTVRONT, we want you to be fully satisfied with your home crafting experience. If you are not happy with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the reason for return to receive a Return Authorization.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tools and accessories are included to qualify for a refund.
Ship the Items
Affix the provided shipping label to your package and drop it off at the nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing